Possible Overcharging

Hello, i have called, i have tried pming you but nothing works..

I am writing to urgently dispute several incorrect charges on my TELUS Mobility account (Account #: 43471119) for the billing period of January to April 2025.

I currently only use the following two phone numbers under my account:

778-686-****

778-895-****

Charges for Numbers I Do Not Own:

Month Number Charge

Jan 778-792-**** $59.73

Feb 778-791-**** $63.47

Feb 778-792-**** (refund) -$52.27

Total Incorrect Charges: $70.93

Other Charges Caused by the Overbilling:

Late Payment Fees: $3.80 (Jan), $7.17 (Feb), $4.61 (Mar), $8.00 (Apr) → Total: $23.58

Reconnection Fee: $50.00 (Mar)

I kindly ask you to:

Immediately remove all unauthorized numbers from my account.

Refund $70.93 for the mistaken service charges.

Refund $73.58 in penalties related to late fees and reconnection.

Please confirm once these adjustments are processed or let me know if further documentation is required.