Forum Discussion

floflo's avatar
floflo
Friendly Neighbour
5 years ago

Phone number being auto-blocked by phone

For the past week, my mother's phone number is being auto blocked by my phone (Samsung Galaxy S21 Plus). It's a new phone. I have had it for a couple of weeks but this problem has only started happening the past few days. Her number is not in the blocked callers list and I have cleared the cache on both the phone and contacts app and restarted the phone, but she is still being blocked.

8 Replies

Replies have been turned off for this discussion
  • Hi there! 

     

    Is your mother's number the only one that gets blocked?

     

    Have you tried to remove the number from the contacts list and re-add it? 

    • xray's avatar
      xray
      Hero

      T-Speed has the fix. There is a glitch in your contacts on your phone. Remove her contact entirely and create it again.

       

      [Edit] Disregard the above. I didn't scroll down to see your other messages.

    • floflo's avatar
      floflo
      Friendly Neighbour
      No it isn't. My home landline also gets auto-blocked.
      • floflo's avatar
        floflo
        Friendly Neighbour
        I didn't realize others were being blocked until I was just asked and checked. Haven't been getting many phone calls the past week as my brothers have been out of town.
  • What do you mean by blocked? What does your mother hear on her end when she calls?

    Does your phone show a missed call or nothing at all?

    • floflo's avatar
      floflo
      Friendly Neighbour
      On my mother's end, it automatically gets sent to voice mail. On my end, when she does call, my phone doesn't ring but I do get the voice mail notification. In my contacts, under her number, in the history, it says "Blocked call, Declined by phone". I do not get a notification that I missed the call, I only see it when I specifically go into the phone app and the contacts app.