Forum Discussion
floflo
5 years agoFriendly Neighbour
Phone number being auto-blocked by phone
For the past week, my mother's phone number is being auto blocked by my phone (Samsung Galaxy S21 Plus). It's a new phone. I have had it for a couple of weeks but this problem has only started happening the past few days. Her number is not in the blocked callers list and I have cleared the cache on both the phone and contacts app and restarted the phone, but she is still being blocked.
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- T-SpeedAmbassador
Hi there!
Is your mother's number the only one that gets blocked?
Have you tried to remove the number from the contacts list and re-add it?
- xrayHero
What do you mean by blocked? What does your mother hear on her end when she calls?
Does your phone show a missed call or nothing at all?
- flofloFriendly NeighbourOn my mother's end, it automatically gets sent to voice mail. On my end, when she does call, my phone doesn't ring but I do get the voice mail notification. In my contacts, under her number, in the history, it says "Blocked call, Declined by phone". I do not get a notification that I missed the call, I only see it when I specifically go into the phone app and the contacts app.