Forum Discussion
Phone Lost by UPS
I have been a customer of Telus for over 10 years. For the last several years, they have been sending me text offers to upgrade my device. I took a new job that has a phone incentive for employees so...
TELUS_Support
Official Support Team
Official Support TeamHey fallonhuff we can take a look at what happened and assist you. Please send us a private message and we will look into this
This happened to me as well and I’ve wasted 5 hours of my time that should have been spent working trying to resolve it. The agents refuse to escalate my complaint about the process to the relevant department or give me a copy of the results of the UPS investigation.
- TELUS_Support
Thanks for letting us know. We sent you a private message to gather your account info.
