Forum Discussion
Overcharged Mobile Bill
Hi,
I’m currently living in Korea and haven’t used my phone at all, but my mobile bills for last month and this month are higher than usual. It seems I may have been overcharged for roaming services, which I did not use.
This same issue happened last year and was resolved after I reported it. Could you please look into it and correct the charges as soon as possible?
Thank you!
4 Replies
No, this issue hasn’t been resolved yet. I’m still waiting to hear from TELUS Support.
TELUS_SupportOfficial Support Team
Hi Maria, we can take a look into this for you and will send you a PM.
No, not yet. I’m still waiting for this issue to be resolved ASAP.
- TELUS_Support
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