Forum Discussion
markmoje
2 years agoNeighbour
Old number shows to some contacts after porting
So I signed up to Telus and got assigned a number, then I ported my Koodo number over into this new Telus account. Confirmed the port, account shows the Koodo number, and I can call and text that nu...
whelab
2 months agoNeighbour
Did you ever figure this out? I'm having the exact same problem. Some contacts see the temporary number as the caller ID and others see the new number. What a mess...
- TELUS_Support2 months ago
Official Support Team
This can happen during the porting process but should sort itself out once the port is complete. Are you still having this issue?