Forum Discussion
No shipping confirmation
I ordered an iPhone 11 pro over a week ago and haven't gotten any shipping information. I called yesterday and was told it was awaiting pick up at the warehouse. I called today because the lady I spok...
I ordered a device May 7/20 & it has not showed up yet.
I contacted Telus Mobility by email May 11/20 (The only way to contact them), an automated reply said to expect a reply to take 3-4 days. As of today (May 18/20) I have not yet received a reply.
In my opinion Telus customer service is BRUTAL, I would say you have at least a week or more until your order ships. However you should of received an order confirmation the next day.
Regards,
