Forum Discussion

ctoucans's avatar
ctoucans
Neighbour
2 years ago

no service in usa

We are traveling in the US and we have a North America plan with Telus. We lost service June 26 2024 around 6pm and couldn't get it no matter what I did. now this morning it's working but just wantin...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

Hi ctoucans - there was an outage that affected most users and it was resolved.

MWL's avatar
MWL
Neighbour
2 years ago

I am travelling in the US and my service has not been restored.  What shall I do?  

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    2 years ago

    Try rebooting your device and let us know if that helps. Otherwise there is no update as of now

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