Forum Discussion

rob217's avatar
rob217
Neighbour
10 months ago

My Telus App—white screen after loading

Hi. I'm running iOS 26.0.1 on an iPhone 15 and can't get the My Telus app to load properly. I've tried reinstalling, restarting, ect., and the same issue occurs. After a brief load, it goes to a seco...
rob217's avatar
rob217
Neighbour
10 months ago

I have now tested on iOS 26.1 on an iPhone 14 and an iPhone 14 Pro. Same white screen with loading error.

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
10 months ago

Hi rob217, we'll send you a PM so that we can take a closer look into this for you.