Forum Discussion
mariomarchal
2 years agoNeighbour
is email to sms supported?
Question: is email to sms still supported? For example sending an email to ##########@msg.telus.com Thanks
- 2 years ago
Yes, email to SMS is supported in a limited capacity in the following format: [email protected]. Please note virtually all URLs are automatically blocked due to propensity for spam and/or malicious content.
TELUS_Support
Official Support Team
2 years agoAs mentioned in the above thread, email to sms is available albeit on a very limited basis (and many URL's are blocked by the system). Perhaps your best bet may be to get in touch with our Tech Support team.
anibal
2 years agoFriendly Neighbour
That's what I did and I'm not getting anything. In the email there's no URL at all - it's just the word "test" and that's it.
-Anibal
- TELUS_Support2 years ago
Official Support Team
Perhaps there's a better way to send the messages than this email to sms method. What did our Tech Support team say?
- anibal2 years agoFriendly NeighbourNothing. I spent over 1.5 hours on the phone and tech support couldn't even understand what I was trying to do - and yes, I was on the phone for 1.5 hours.I'm at a loss as to why Outlook-initiated emails are not working while Google-initiated emails do work. I would expect somebody from Telus IT to actually know what's going on. Instead, I'm talking to people in tech support who really don't know that you can send an email to SMS.
It's so frustrating that the technology is there, and we can't use it.Thanks,-Anibal- Trelly2 years agoFriendly Neighbour
I know exactly what you mean trying to get what you need out of Telus tech support. Often time is very frustrating