Forum Discussion
mariomarchal
2 years agoNeighbour
is email to sms supported?
Question: is email to sms still supported? For example sending an email to ##########@msg.telus.com Thanks
- 2 years ago
Yes, email to SMS is supported in a limited capacity in the following format: [email protected]. Please note virtually all URLs are automatically blocked due to propensity for spam and/or malicious content.
anibal
2 years agoFriendly Neighbour
I'm sending email from outlook to [email protected].
The texts are not coming through. However, if I use gmail to send messages/emails then it works.
With Outlook we're getting a bounce back email that looks like this:
Diagnostic information for administrators:
Generating server: DM4PR19MB5860.namprd19.prod.outlook.com
Total retry attempts: 4
[email protected]
Remote server returned '550 5.4.300 Message expired -> 421 4.2.0 SK3AsPOA449McSK3AsB8XP mail accepted for delivery AUP#BL'
Original message headers:
Received: from SA0PR19MB4366.namprd19.prod.outlook.com (2603:10b6:806:88::17) by DM4PR19MB5860.namprd19.prod.outlook.com (2603:10b6:8:68::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7762.21; Fri, 12 Jul 2024 15:55:16 +0000Received: from DS7PR19MB5901.namprd19.prod.outlook.com (2603:10b6:8:7c::22) by SA0PR19MB4366.namprd19.prod.outlook.com (2603:10b6:806:88::17) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7762.23; Fri, 12 Jul 2024 04:48:07 +0000ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none;I need this to work since I'm receiving texts that are specific to alerts for a medical application.
- TELUS_Support2 years ago
Official Support Team
As mentioned in the above thread, email to sms is available albeit on a very limited basis (and many URL's are blocked by the system). Perhaps your best bet may be to get in touch with our Tech Support team.
- anibal2 years agoFriendly NeighbourThat's what I did and I'm not getting anything. In the email there's no URL at all - it's just the word "test" and that's it.-Anibal
- TELUS_Support2 years ago
Official Support Team
Perhaps there's a better way to send the messages than this email to sms method. What did our Tech Support team say?