Forum Discussion
TwylaD
8 months agoNeighbour
Formal Complaint: Unjust Data Charges on Inactive
To Whom It May Concern, I’m writing to file a formal complaint about repeated and unjustified data charges to my TELUS account, which belongs to my young daughter. This phone is strictly for safe...
- 8 months ago
Turning off data isn't enough to prevent some system apps and devices features from using data. Find My Device, iMessage and RCS, MMS messages, software uodate checks, GPS, and many others things these devices do regardless of the data setting.
TELUS_Support
Official Support Team
8 months agoWhile it is true that there can always be data leakage, we can still look in to this if you'd like. What steps did you take to turn the data off?