Forum Discussion

TwylaD's avatar
TwylaD
Neighbour
8 months ago
Solved

Formal Complaint: Unjust Data Charges on Inactive

To Whom It May Concern,   I’m writing to file a formal complaint about repeated and unjustified data charges to my TELUS account, which belongs to my young daughter. This phone is strictly for safe...
  • Syaoran's avatar
    8 months ago

    Turning off data isn't enough to prevent some system apps and devices features from using data.  Find My Device, iMessage and RCS, MMS messages, software uodate checks, GPS, and many others things these devices do regardless of the data setting.