Forum Discussion
YvesM
7 months agoNeighbour
Europe 30 day Easy Roam Travel pass
I am planning to go to Europe in multiple countries (Spain, Greece, Turkey, Italy), for 3 weeks. If I buy a Europe 30 days Easy Roam pass, will it be good for all the counties, or do I need a new pa...
- 7 months ago
There'd be no need to reactivate the pass. The 30 day passes provide 30 consecutive days (customer have 45 days from activation to start using the pass), so you could leave to a different non-eligible country, and then come back a few days later without needing to take further action.
You should receive a notification for each country.
There is no pause. Once you first activate the pass, the 30 day countdown starts. It does not stop, even if you leave to a non-eligible country for a few days, etc.
Coverage is billed at 24 hours from activation.
YvesM
7 months agoNeighbour
If I spend 3 days in Spain, leave the listed European countries listed for a couple days and show up in Greece for a day, than out of the listed countries (in Turkey) and now get in Italy, is my pass deactivate when I leave the listed country and reactivate itself when I get back in one of the listed countries on its own?
Do I get a notification from Telus each time?
Does my 30 days go on pause each time I am out of the listed countries and start again when I return in a listed country, so I don’t lose the days I can’t use it, being out of one of the listed countries?
Is travelling in different time zone affect the pass?
TELUS_Support
Official Support Team
7 months agoThere'd be no need to reactivate the pass. The 30 day passes provide 30 consecutive days (customer have 45 days from activation to start using the pass), so you could leave to a different non-eligible country, and then come back a few days later without needing to take further action.
You should receive a notification for each country.
There is no pause. Once you first activate the pass, the 30 day countdown starts. It does not stop, even if you leave to a non-eligible country for a few days, etc.
Coverage is billed at 24 hours from activation.