Forum Discussion
eSIM services - Telus falls short, way short...
1. Apple provides auto-migration of the eSIM when purchasing a new device. Telus blocks this feature. 2. Telus demands customers 'purchase' a new PHYSICAL eSIM CARD. Pure money grab from Telus...
I literally said this to a Telus rep a couple of weeks ago. They claim the Security BS, but it is a money grab.
To make things more frustrating on my story, the Only Telus store in our small town was closed at 15:30 on a Saturday afternoon, due to staffing issues, and of course closed on Sunday, so had to wait a couple of days to switch fully over to my work phone. Hahaha
So far the dual sim experience is quite the same as my dual physical sim experience, but with the downloading of pictures/data on which ever sim is not primary. I have to switch between the two with every request, and am still trying to see if there is a fix for that. Currently being used on a Samsung S21 FE.
I hope your situation got figured out.
It's both! We all know how pathetic Canadian companies are at protecting the information of their customers. Making money off of the lack of addressing the actual issue is just a bonus for them.
