Forum Discussion
eSIM services - Telus falls short, way short...
1. Apple provides auto-migration of the eSIM when purchasing a new device. Telus blocks this feature. 2. Telus demands customers 'purchase' a new PHYSICAL eSIM CARD. Pure money grab from Telus...
Literally frustrated on how Telus is doing this thing where they send physical SIM cards even if I requested for an esim. Seriously, it’s not hard to implement this service. I’ve never had problems switching over to esim when I was with Bell. They made me go back and forth to a Telus store while I don’t have any cell service because my number was ported from Bell. They even had the audacity to tell me why can’t I just use the physical sim? I’m like my phone doesn’t have a SIM card tray?! Was really upset and disappointed on my switch from bell to Telus. It’s like my whole family had a problem with the esim switching and porting from Bell. They made it so difficult too.
