Forum Discussion
Customer Support
I received a new phone as a replacement for one ending it's Bring it Back term. I was never sent a shipping label. This should be a simple fix right? Wrong. I visited a store and they told me they ...
TELUS_Support
Official Support Team
Official Support TeamHi there, we will send you a private message.
Please stop using the useless AI customer service agent.
It doesn't work.
And nobody has time to wait 4 hours for a living person after we've convinced the AI to allow it to happen.
Please start responding to emails and email replies.
