Forum Discussion
bpatton
10 months agoFriendly Neighbour
Customer Support
I received a new phone as a replacement for one ending it's Bring it Back term. I was never sent a shipping label. This should be a simple fix right? Wrong. I visited a store and they told me they ...
TELUS_Support
Official Support Team
10 months agoHi there, we will send you a private message.
bpatton
10 months agoFriendly Neighbour
Hello and thank you for replying,
I tried to follow the link but it just tells me:
"Account Verification Error - Please return to the social channel and wait for a Representative to respond."
And when I try to reply to your PM it says "Correct the highlighted errors and try again" but highlights nothing before telling me I've sent too many private messages even though none have sent.