Forum Discussion
Solved
Connection fee
I tried to get two new phones on line and ended up going to the Telus store for them. Got bill and was charged a connection fee plus an extended warranty fee for both phones which was not mentioned at...
Update:-Spent an hour on phone and they have agreed to waive fees which is good news as a long time customer. End of story!!
TELUS_Support
Official Support Team
Official Support TeamHi tmp84 - our agents in-store should have some power in waiving the activation fee already but since it's already been charged we can take a look.
We'll send you a private message
Ok thank you so much. Where can i see this private message?
