Forum Discussion

Br99's avatar
Br99
Neighbour
2 years ago

Connection fee

I tried to get two new phones on line and ended up going to the Telus store for them. Got bill and was charged a connection fee plus an extended warranty fee for both phones which was not mentioned at...
A-B's avatar
A-B
Icon for Community Manager rankCommunity Manager
2 years ago

That's definitely not the experience we want our customers to have. I'll send you a private message to discuss further.

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