Forum Discussion
Solved
Connection fee
I tried to get two new phones on line and ended up going to the Telus store for them. Got bill and was charged a connection fee plus an extended warranty fee for both phones which was not mentioned at...
Update:-Spent an hour on phone and they have agreed to waive fees which is good news as a long time customer. End of story!!
A-B
Community Manager
Community ManagerThat's definitely not the experience we want our customers to have. I'll send you a private message to discuss further.
