Forum Discussion

MaladaptiveMoon's avatar
1 year ago
Solved

change name greeting in voicemail

i cant change my voicemail name greeting, it literally has no option to let me change it i can change greetings but none of those are my name greeting
  • TELUS_Support's avatar
    1 year ago

    We have the following instructions to change the voicemail name greeting, so you can give this a try:

     

    1. Dial 1 followed by your 10-digit phone number from your handset.
    2. Enter your password when prompted.
    3. Select option 3 for Greetings.
    4. Choose option 1 for Personal Greetings.
    5. Select option 3 to Record Greeting.
    6. Record your new greeting (up to 1 minute) and press the # key to end recording.
    7. Finally, press the # key to accept the new greeting.