Forum Discussion
Can't Change Incorrect APN Settings
I have a brand new, unlocked Nokia XR20. Mobile data works fine, SMS messages send and receive without issue. I cannot receive MMS messages (group texts, or pictures), however I seem to be able t...
TELUS_Support
Official Support Team
Official Support TeamHey vgiesbrecht - please try changing your APN settings but send us a private message if that doesn't work
I have the same issue on android 11 and I'm very technical too.
- TELUS_Support
Have you tried troubleshooting such as removing all APN's, rebooting your device, and allowing the APN to regenerate on its own? You could also try clearing the partition cache as well.
