Forum Discussion
Bring it Back Issues
I returned a perfectly good phone to Telus and I now have a charge of $140 because my phone “showed major wear and tear”. That is total garbage! What recourse is there to dispute this? The phone supp...
I had concern regarding this when I bought my new device online and was given no option but to agree to the terms. Those terms were - Once we receive your device, a TELUS representative will evaluate it to determine the final value and that you agree to the value assigned by the TELUS representative. I knew I should have taken pictures of the phone and recorded a couple videos of it functioning perfectly, as well as looking almost new.
I just sent it off today so stand by for more to come
