Forum Discussion
JLnlsj
10 months agoNeighbour
Billing peculiarity
I just got my first bill notification by email. I'm being double-charged. My account has two lines. Each line is being billed at double the plan price. I signed up for the $65 month plan on each line...
TELUS_Support
Official Support Team
9 months agoThat's definitely odd. There may be some prorated billing, though exactly double sounds like something that needs to be investigated. We'll send you a private message to discuss further.