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Arttificial-Stupidity will never be competitive
I tried to phone 310-1212 and all got was Artificial-Stupidity on the line with which I did not get anywhere. I cannot find a single email address for Telus Mobility or Telus anything. What I want...
These forums aren't regularly monitored by Telus. You will need to work with customer support to resolve your issues. There are various support options available.
You can get a paper bil if you login to your MyTelus account and select billing. From there if you go to manage bill notifications there is an option for a paper bill. Additionaly PDF's are available that can be downloaded and printed if required.
Thank you, I couldn't find it on previous attempts and even when I did it wasn't easy coming from an already set-up automatic payment configuration. But it worked, as I write this I am already asking the bartender to say a mass for your benevolent soul 🙂
I do still think that Telus non-technical 'assistance' absolutely sucks. I definitely expect them to monitor this forum as well as any other forum or usenet group dealing with Telus 7/24 and even that answers should be DELIVERED within minutes or an hour on the outside. When one thinks just how easy and economical providing email or texto service is in the digital ether in comparison to the amounts of money raked in the present level of help-desking is a disgrace.
I 'do' have reasons for wanting paper billing and manual paying via the bank, if any one really wants to know I'll be happy to outline them...
Cheers
