Arttificial-Stupidity will never be competitive

That number BTW (611) is the same Artificial-Stupidity chatbot as at the others. On the website, even logged-in to MyTelus account, I cannot find a single communications interface that allows me to send an email about the problems associated with this purchase and the associated account. So be it, I can do it here and all over usenet and in dozens of other forums if that's what Telus prefers. For the time being I am advising Telus *herewith* that I went to their dealer who refused to refund me because the top cover of the original paper box was missing and also told me to get a waver from Telus and be there with it before 17:30 hours today (5 hours from now, the dealer is just under an hour driving away). What I want is monthly billing by paper mail same as I had before which I normally pay at my bank along with a bunch of other bills either on-line or in person. They know very well who the dealer is, they can either change my billing to what I want and had before OR they can instruct that dealer to refund me completely and without delay and so advise me at the email address Telus has with my account while keeping my phone number reserved for me until I decide what to do with it.