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Arttificial-Stupidity will never be competitive
I tried to phone 310-1212 and all got was Artificial-Stupidity on the line with which I did not get anywhere. I cannot find a single email address for Telus Mobility or Telus anything. What I want...
These forums aren't regularly monitored by Telus. You will need to work with customer support to resolve your issues. There are various support options available.
You can get a paper bil if you login to your MyTelus account and select billing. From there if you go to manage bill notifications there is an option for a paper bill. Additionaly PDF's are available that can be downloaded and printed if required.
You can call 611 from your Telus Mobility line to reach Customer Care.
Thanks! Is that documented anywhere because I don't see it in my sales paperwork up front loud and clear.
BTW this is my second attempt to reply so that I might thank you for that bit of help, on the first one the web page allowed me to waste long minutes composing a reply and THEN even more minutes responding to a poll, all of this while not logged-in. At the end I was informed that I wasn't logged-in and that I could neither post nor send in the poll that TELUS had shoved in my face (instead of an instant login popup toi fix things on the spot). These people are so stupid that I feel in danger just being their customer, I'm bringing the phone back to the store today.
In this day and age and for the amounts of money they are raking in I MOST DEFINITELY would expect them to AT LEAST monitor this facility 7/24 as well as their MyTelus messages where I left one for them but which is still awaiting within-minutes reply, now some 12 hours overdue. While THEY are herding everyone into the paperless cage their own performance in that same cage is a revolting undereperformance!
