Forum Discussion
Additional charges for phones returned through trade back program
I recently sent two phones back to the 'trade-it-back' program. Both phones were returned in working order with no scratches. However, lines show an additional charge after Telus's review of the pho...
Hello. I still have not heard from anyone. I've now been charged an additional charge. Can someone please help? I have been charged over $520 for phones with no defects that I returned.
TELUS_SupportOfficial Support Team
Hi DTL we'll send you a private message to help
