“Persistent TELUS Mobility Signal & Network Issues on 3 Lines – Looking for a Resolution”

Thank you for the information. Tower congestion could certainly be one of the reasons, and I appreciate you sharing this.

However, if tower congestion is causing the problem, I believe TELUS still needs to address it. I have been experiencing these issues since April and across multiple locations, not just in one specific area or at one particular time of day.

I am paying for regular mobile service, so I should reasonably be able to make normal calls and receive a reliable signal. If the network is consistently congested to the point where customers experience very weak signals, poor data performance, or difficulty making calls, then additional network capacity or other improvements may be required.

I hope TELUS can investigate the actual cause and provide a long-term solution rather than this continuing indefinitely.