Forum Discussion

CLS's avatar
CLS
Neighbour
3 days ago

This number is not assigned

Our business landline phone number with Telus can't receive or send calls. For about a week now when someone calls our number it says "This number is not assigned". I have called the support line but nobody is able to help and they just keep transferring to other departments.

Any advice on what to do to get this resolved?

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    There may be an issue with the line provisioning itself. I'll send you a private message to gather your account info and discuss options!