Forum Discussion
Telus fiber business internet issues
I’m having trouble when connected to Wi-Fi with some apps. It’s as Wi-Fi issue because I isolated it by trying it using my data. Any ideas I’ve been struggling for three days now.
1 Reply
TELUS_SupportOfficial Support Team
Hi! To fix specific apps not working on Wi-Fi but working on cellular data, you should first restart your device and router. If the issue persists, try forgetting and reconnecting to the Wi-Fi network, then clear the apps' cache and data. For more persistent problems, you can also reset your device's network settings, or test in safe mode to see if a downloaded app is the cause.
