Forum Discussion
No cell service
What do you do to report mobility service outages? All Telus contacts seem to be phone numbers or broken links....
A-B
Community Manager
Community ManagerYou can also visit our coverage map at https://www.telus.com/en/mobility/network/coverage-map and click on the green 'Report an issue' on the right hand side, which sends a report directly to our network team.
- The report an outage only wants physical issues.
- A-B
Ahh sorry misunderstood. If you don't want to call our Mobility team, you can also try visiting the nearest TELUS store or reach to our team via private message at our Facebook page: www.facebook.com/telus
- So our whole area has no cellular right now, and cause we can't call you, you want me to take time off work to drive 30 minutes into the next town? Why can't you put in a work order from this chain....
