Forum Discussion

sammigeez22's avatar
sammigeez22
Neighbour
4 years ago

Account canceled

Hello.I was just wondering if my account is canceled, is all I have to do is pay the outstanding balance to get my service restored? Or do I have to get a whole new SIM card or service provider? I would like to stay with Telus ideally. Thank you!

1 Reply

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    If your service is cancelled, you need start again. If it was only suspended, you need pay the balance and contact Telus to have it restored.