Forum Discussion
Dea
2 years agoFriendly Neighbour
No cell service
What do you do to report mobility service outages? All Telus contacts seem to be phone numbers or broken links....
8 Replies
- A-B
Community Manager
You can also visit our coverage map at https://www.telus.com/en/mobility/network/coverage-map and click on the green 'Report an issue' on the right hand side, which sends a report directly to our network team.
- DeaFriendly NeighbourThe report an outage only wants physical issues.
- A-B
Community Manager
Ahh sorry misunderstood. If you don't want to call our Mobility team, you can also try visiting the nearest TELUS store or reach to our team via private message at our Facebook page: www.facebook.com/telus