Categories
No topics found!
Archives
Archive Topics and Comments Here
1.1K
0
Recent Activity
NSF FEE & Other PROBLEMS
Current and already a TELUS Customer, For month of November we got billed over $300 ($325.28 to be exact). I got $80 NSF FEE and I don’t know how even my bank has sufficient funds.Transfer of Ownership: we got charged $75 for this! And we’re not aware and not been told to us, plus why are we being c
Discussion
19
0
0
0
Chatbots
Telus charges customers enough money to pay for humans to answer phones rather than having customers argue with chatbots for 15 minutes just to get put through with an agent just to sit on hold again for 30-60 minutes.
Discussion
4
0
0
0
Re: Optik TV apps
You have not said what apps, download where, phone, laptop, PC. You need to give more info.
Discussion
12
0
0
0
Re: TELUS TV app on Fire TV
Goes to show the lack of training telus support has cannot even give correct info from one rep to another cannot add telus tv on any amazon equipment
Discussion
5
0
0
0
Re: TELUS TV app on Fire TV
Cannot install on any streaming stick except for Chromecast and on Samsung smart TVs. You can download on mobile device and cast to your non Chromecast or apple TV
Discussion
5
0
0
0
Telus mini frustration.
It must have taken 12 Managers a computer programmer to sell this system. It’s all about you buying tv from everyone but the channels you’re paying for. So frustrating to PVR a show watch it and delete it. Shaw is looking real good now
Discussion
32
0
0
0
90 Day Cap on Recorded Content
The 90 day cap on how long recorded programs stay in your library is unacceptable. It's understandable that Telus would need to keep storage avail for everyone by removing clutter files from their storage, but there needs to be a way to extend the time if you require it for certain shows or movies.
Discussion
26
0
0
0
Re: PVR Deleting
I understand that Telus needs to clear space out of it's storage but 90 days is not acceptable unless there's a way to ask it to extend the time. This is a very disappointing discovery to make, something that should have been explicitly explained to us when we initially signed up. Consider this a fo
Discussion
24
0
0
0
re: telus tv mini - such a downgrade
I fully agree. Everything about this new equipment and technology is cheap and inferior. Everything noted in NP's article I have experienced as well. Again it is not minions designing this stuff, it is the overpaid executives in the ivory towers that need to be held accountable. They will still coll
Discussion
22
0
0
0
Top Contributors
View MoreTELUS_Support
+22 more
Just Moved In
•
8.1K Messages
610
FuzzyLogic
+25 more
Just Moved In
•
1.8K Messages
72
Coach
•
30 Messages
30