Wendy62
+1 more
Neighbour
•
4 Messages
90 Day Cap on Recorded Content
The 90 day cap on how long recorded programs stay in your library is unacceptable. It's understandable that Telus would need to keep storage avail for everyone by removing clutter files from their storage, but there needs to be a way to extend the time if you require it for certain shows or movies. Maybe there could be a limit of, say, five shows that can be reset every 90 days. Something more fair.
Also, this is something that should have been explicitly explained to us when we decided to switch to the service, which it was not. There needs to be far more transparency with your sellers / agents.
This has left a VERY BAD FIRST IMPRESSION.
Discussion
•
Updated
26
0
0
0
Top Contributors
View MoreTELUS_Support
+22 more
Just Moved In
•
8.1K Messages
610
FuzzyLogic
+25 more
Just Moved In
•
1.8K Messages
72
Coach
•
30 Messages
30
Community Stats
Total Posts
Total Members
Total Posts with Accepted Solutions