Voicemail setup

Thanks but the #1 says called failed! I can dial my own number but why does the voicemail tab in phone app work on my wife’s 17 and not on mine? Same phone and same carrier!

You need to press and hold the 1 key on the keypad to access voicemail.

Alternatively dial you can dial your mobile number directly to access your voicemail.

Hopefully once that works the Voicemail tab should also work.

You may need to program the voicemail server number into your phone. It's an easy process which I'll outline here but we'll need to send you a private message to find the server number for your particular account.

To program the voicemail button:

1 Click the Phone icon.
2 Choose Keypad.
3 Input *5005*86*<+1-YOUR_VMS_NUMBER>#.
4 Press Call to program the number.