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Shoutout to Customer Rep
Hi! I recently migrated my plan from Koodo to Telus and had the pleasure of being assisted by a representative named Luis. He was incredibly helpful throughout the entire process and made it completely seamless.
Unfortunately, I accidentally ended the call before the survey came through, so I wasn't able to leave my feedback directly. I'd really appreciate it if someone from management could pass along a 5-star rating across all categories on my behalf.
Thank you, Luis!
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We can for sure. To do so, we'll just need to quickly gather your account info to see the notes left by the agent. We'll send you a private message to discuss further!
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