Neighbour
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Reconnection Fees
I had to have my hone reconnected in May because of an outstanding balance. I Aid mord than $400 in billing and fees, and now they're telling me I must pay another $85. Does this sound like the standard reconnection fee - since I thought I had already paid a reconnection fee. Anyone have tjis experience?
TELUS_Support
+20 more
Official Support Team
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The $400 you paid in May cleared your past due service balance. The $85 is the standard one time reconnection fee to resume your services from suspension.
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