danlaf's profile

Neighbour

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Not getting a subscription confirmation

I subscribed to a mobile plan 5 days ago and got the confirmation email with an Order number (starting with 0000) but never received the customer agreement etc … tried to call many times and got redirected but never at the right place … I mean this is not a good start !!!!   PS your AI assistant is completely useless.  

Official Support Team

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8.1K Messages

Hello danlaf, we'll be happy to look into this with you. We'll need some information regarding your order so for privacy/security reasons, we'll send you a private message, thanks !

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