Hugsman460's profile

Friendly Neighbour

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6 Messages

Closed

Wall mount security control panel

When my security system was installed I was not given the option to wall mount the control panel.  Telus want to charge me $200 to do this. All I need is the wall mount plate and I can do it myself.  Anyone know how I can get the wall mount plate?

Official Support Team

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8.1K Messages

Hi Hugsman460 - are you referring to the Security panel itself being wall-mounted? I do not believe a plate is needed in order to mount it to the wall but we can take a look at this. Do you have a picture you can share?

Friendly Neighbour

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6 Messages

Yes I am referring to the security panel, itself, it currently has a table top mount, if I remove that there is no way to attach it to the wall.   I don’t know how to share a picture on this platform. 

Organizer

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24 Messages

Mine is table mount too but technician left me the back panel so I can wall mount after reno.  It's not just a plate - there are connections on it that he warned me to be careful to not knock off

Friendly Neighbour

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6 Messages

 

Official Support Team

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8.1K Messages

If you could please send a picture of the back, that would help guide you how to wall-mount it. The left that the panel is standing on are removeable and that should expose the holes used to mount the panel to the wall

Guardian

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1.3K Messages

Looks like you have a stand that folds out. Is there no pear shaped holes in the back. Those holes are meant to go over nail head or screw to hang on wall.

Organizer

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24 Messages

Photos of panel back with counter mount  showing section that pops out and wall mount plate that replaces it.

 

Official Support Team

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8.1K Messages

We can check to see if that's something we can arrange for you here, we'll PM you to get the account info.

Friendly Neighbour

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6 Messages

Thank you. 

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