MaureenN's profile

Neighbour

 • 

2 Messages

Closed

Stream+ Services Not Rendered

I paid Stream+ for 11 months without receiving any services (Disney, Netflix, Amazon, Optik TV+). After several failures to activate with Telus Support, I have finally canceled this subscription but was told that I would NOT receive any refund. 

I paid over $224. with NO Services Rendered.

I request a full refund now. Otherwise, a complaint will be filed with CCTS.

Guardian

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1.3K Messages

did you log into the service or just click on the icon expecting it to work. There is a one time user and password to activate.

Neighbour

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2 Messages

I logged in. I changed the password. I Uninstaller the app & reinstalled. I changed the password again. I called Support 3 or 4 times.

Nothing worked... except for my automatic payments.

Official Support Team

 • 

8.1K Messages

Hi MaureenN - That is certainly frustrating. We can take a closer look at this with you. Look out for a message from us.

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