Neighbour
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Service Issues
I guess I should have gone on here before switching. Or "If something is too good to be true". The kid at the door I will say was.good, then I had Scott came in to fix it so that it sort of worked, then after it still not right I have emailed and called and crickets!! I switched from Rogers 2 cell phones, internet, and TV. IT WAS GOING TO HALF MY BILL. No kidding because I get half the service no channels and only works half the time. I know people that were on the fence and after telling them they changed their minds. All I can say I am just going to switch back and make it my job to tell people don't believe anything Telus tells you! Get things in writing!!!!!!
Rocky3
+15 more
Guardian
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Get things in writing before agreeing is the key. Then you have proof what Telus got from the door to door guy or phone solicitor is not what you actually agreed to. As an example I once got a proposed contract sent to me (I called them, never do so if they call you) and found it was not how we discussed, sent it back and received the corrected version, all good, proceed. These telemarketers from countries around the world may not be enjoying the service they are selling, so do not understand what the problem is when the wrong box is ticked on your order.
Telus is not the villain, just the one blamed after the fact.
4
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