jerakl's profile

Just Moved In

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2 Messages

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Port Forwarding Issues

Hello all,

Long story short - I run a Minecraft (and sometimes other games) server for my friends/family, and have been for some time. I recently moved into a new townhouse and finally got the opportunity to set up my server machine this weekend.

I completed the port forwarding only to have my friend tell me he could not connect. After checking, and then double checking I discovered there are 2 different IPs. One shows up in the NH20T access portal as 100.83..., and the other is what shows up in the Telus Connect app as 75.159...

Neither of these worked for external connection and upon looking into the issue I discovered the problem might be something called CGNAT?

How do I go about getting this removed? It's fairly inconvenient to my dweeby personal projects to not be able to connect to my machines externally...

I did call Tech Support, but unfortunately the topic seemed a bit outside their knowledge base. I know I saw a TELUS_Support account in a couple posts about this topic, maybe they can connect to a tech who knows a bit more about this area?

 

Any help appreciated!

Just Moved In

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2 Messages

Oops, this was supposed to go in Home Services.

Official Support Team

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8.1K Messages

Hey jerakl - Thanks for describing your situation. We will have to send you a PM so we can take a closer look to see if there's anything we can do.

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