jawaidmemon's profile

Neighbour

 • 

2 Messages

Closed

Home+ app is not showing all devices connected to my Telus router

I am unable to view all my devices on Internet & SmartHome+ App.

I like the app, but it is not showing me all devices.

for example, I have Motrola Moto G Stylus 5G(2022), I cannot find that device in my SmartHome+ app. it use to show Telus Connect App, which is closed and is no longer lets me login into it.

I came from Google Play

Official Support Team

 • 

8.1K Messages

Hey jawaidmemon - Thanks for letting us know. This is something that is pretty common and we're always looking for feedback to bring back to our support teams.

Neighbour

 • 

2 Messages

if Possible, can I know how long it will take Development team to solve this issue.

Official Support Team

 • 

8.1K Messages

We can definitely investigate this. We'll send you a private message to gather your info. Check your Inbox!

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