There are some new videos which show you where to go within the app and online to check your rate plan details within self serve account. Here are the links: Online self serve - http://mobility.telus.com/en/BC/youraccount/index.shtmlSelf serve app -...
Depending on what changes you were looking to make, TELUS online account can be used to do them. Check out this link which has a video that highlights some of the features of their online account http://mobility.telus.com/en/BC/youraccount/index.sht...
Your first TELUS bill as someone mention is higher as a result of proration/partial billing is the time between your activation data and your bill cycle date. Check out the TELUS billing support page and view the video which does a great job of expl...
TELUS actually has a video that explains this exact situation to you. Click on this link which goes to the support pages that you can view the video and view other information about your TELUS bill http://mobility.telus.com/en/BC/Billing-Support/und...