TV has audio but not picture . Flashing error at top of screen: Your television cannot support HDCP video over your high defiition connection. H1001
Any idea's on how to resolve this?
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Components is the better solution in these cases. May I inquire about the make and model of the TV ?
Some "lesser known" brands do have issues due to not following the exact HDMI specifications.
Thanks, have a great day !
Thanks for replying. After two days and rebooting the modem, then resetting it. Powering telus box on and off about six times. The tv is now functioning.
Extremely frustrating, I love Telus but its not really working for me......
All the error indicates is there is a communication issue between your box and TV. More often software based issue than hardware.
my has the same problem!! he just got this 4k tv a month ago!! had getting the same thing!
so the 330s are 7 years old or so!! wow
They really need to upgrade better then the 4k pvr for just a set top box right now!! where on the website will they announce this? link? 😛
@RickP Usually a software related issue (handshake) with the TV. Most times it's low quality HDMI cables, make sure they're 2.0 spec. Also check to see if there is a firmware upgrade for your TV.
What brand 4K TV did you purchase?