Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

794 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

931 Posts

Latest topics in Mobility

Re-Activating Account

I cancelled my Telus account since I moved overseas and knew I would need a plan in my new country. I realize now I still need it to receive SMS text messages to my Telus phone # as it is linked to important online accounts. I still have my Telus SIM...

macspeck by Neighbour
  • 1014 Views
  • 6 replies
  • 0 kudos

Device Return

Trying to return a phone - on the bring it back program. Telus sent a Purolator waybill to attach to the package. Awesome - but you need to drop it off at a Purolator depot. We don't have one in my community. The closest is almost an hour away. I hav...

Stephen3 by Neighbour
  • 139 Views
  • 1 replies
  • 1 kudos

Getting a number

Hi everyone, There is a number out there that is not currently registered to anyone, but it appears to be with the carrier of Telus.That said, I was wondering how it would be possible to get that number... I understand that creating a mobility accoun...

how can I unlink and swap our Google Pixel Watch 3

I just moved to Telus from Fido at Andre's Electronics and got us both a Pixel 9 Pro XL and Pixel Watch 3, however only 41mm models were available, so thats what we chose. my watch showed up but my wife's has not and Andre's is going to pull one in f...

Is reauthid.com actually linked to Telus?

I signed up for a deal on a USA / Canada / Mexico roaming plan that I saw advertised on the Telus website during Black Friday, and then nothing really happened: no updates about the status of the order for days on end.I called to follow up a couple o...

LG8192 by Neighbour
  • 153 Views
  • 3 replies
  • 0 kudos

My vpn blocked by telus

Why is Telus blocking access to my account using von which Inhave been using for years with no issues. Telus itself sells von service, this is unethical practice. Thinking of switching. Any advice if Telus can resolve this issue.

Stream+ cannot activate

Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...

Lwww by Neighbour
  • 37 Views
  • 0 replies
  • 0 kudos

Poor service in Okotoks

It appears Telus has terrible service in the Okotoks area. The community Facebook forum has multiple customers complaining about the service due to tower issues. When will this be fixed? As a former Bell customer I never switched to Telus so that I c...

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