Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

742 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

834 Posts

Latest topics in Mobility

eSIM

Hi all,When ordering an eSIM and a plan for BYOD through the website, is the eSIM sent electronically to your device, emailed a QR code or mailed as a voucher? We have 4 iPhones to port over if that matters. Just trying to figure out the process. tha...

arnchow by Just Moved In
  • 12 Views
  • 0 replies
  • 0 kudos

Can't Change Incorrect APN Settings

I have a brand new, unlocked Nokia XR20. Mobile data works fine, SMS messages send and receive without issue. I cannot receive MMS messages (group texts, or pictures), however I seem to be able to send them. My MMS proxy and port are incorrect, howev...

jedward by Neighbour
  • 1415 Views
  • 3 replies
  • 0 kudos

Resolved! Telus Telemarketing Harassment

I get rude telemarketing calls now near daily from Telus offering me a free phone if I upgrade. There’s probably other pitches but I no longer engage long enough to listen. I’ve said I’m not interested in upgrading at this time, the last time so forc...

MJE by Neighbour
  • 1264 Views
  • 8 replies
  • 0 kudos

UPS lost my phone

It’s been over a week and currently my tracking information now states that the date will be provided later. I’ve talked to UPS numerous times they just keep telling me it’ll be delivered the next day by the end of the day we’re just getting nowhere....

Magenxxx by Organizer
  • 3043 Views
  • 14 replies
  • 0 kudos

Scam or Legit?

Good morning, I have received a call from an agent advising of a new promotion for 100gb of data, for $45, and only $15 per month for an Iphone 15.....I'm a little hesitant, as this almost seems to good to be true. Anyone have any thoughts? Thanks.

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