Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
872 PostsLatest topics in Mobility
Trying to upgrade phone via My Telus App
When I try to upgrade my phone via the My Telus app it keeps saying it can’t be completed online and I’m not able to get a hold of a representative on the phone.
price plan changed
My price plan for 3 lines changed in between the contract term. they removed discounts they offered at renewal & sold me plan & device for 2 year contract term. but now changed price & breached contract . will go to court as i have all emails & conve...
my number is being spoofed for robo calls
What can I do about it??
Loyalty Offer not Appearing in my Account
Hi, I keep receiving promotional offers from Telus via e-mail and text messages for a 45$ phone plan (after 5$ pre-authorized payment discount); however, whenever I log in to my Telus account, the plan is actually 50$ instead of 45$. I keep receiving...
TelusTV+ activation issues
Hello,I have just signed up for stream+ and i cannot get TelusTV+ to activate. I click the link to activate and it takes to to stream+ site. when i try to log in it tells me I'm not logged in, or takes me to the login page and i sign in using my TELU...
Multiple Daily Calls
TELUS is calling me daily, sometimes several times, and hanging up when the call connects. What is going on?
Easy Roam US
If I already have the Canada/Us/Mexico plan, should I remove the US easy roam prior to going there?
Coverage
Telus service and network reception is excellent apart from one negative aspect if you travel from Sault Ste. Marie to White River along the Trans-Canada Highway. There is a 93 km stretch with no cellular coverage along that route. I understand there...
Excellent coverage and Customer service
Here's an organized summary of my experience with Telus, comparing it with my previous Rogers plan:Comparison of PlansFEATUREROGERS PLANTELUS PLANPrice$35 CAD$ CADData150 GB (100 GB bonus for 2 years)250 GBGlobal Minutes1000 minutes1000 minutesCovera...
US/Canada/Carribean plan
I recently switched to Telus and got the US/Canada/Carribean roaming plan. I will reserve my opinion about the quality of service I've received in Canada and US so far, but I do have a query about the Carribean roaming included part. Which countries ...
