Recent ActivityMost RecentNewest TopicsSolutions“Persistent TELUS Mobility Signal & Network Issues on 3 Lines – Looking for a Resolution” I have been a TELUS Mobility customer with three mobile lines, and my monthly bill is approximately $400. Unfortunately, for quite some time I have been experiencing persistent weak signal and unreli...Don't want a web link, want the app Hi I just got a new iPhone Air and downloaded the MyTELUS app. When I loaded the app instead of seeing the app as I had before I just what you see below. That just takes me to the MyTELUS website, ...Telus US Roaming Text I received a Welcome to the USA text with a 3 day complimentary roaming pass however I was not in the USA? Will I be charged for US roaming? Bring it Back Issues I returned a perfectly good phone to Telus and I now have a charge of $140 because my phone “showed major wear and tear”. That is total garbage! What recourse is there to dispute this? The phone supp...Can’t activate disney Just purchased the new stream+ and am unable to activate my Disney+ account. Never got an activation email for Disney+ either. SolvedPort gone bad (thanks Telus) Looking for suggestions here. Got a new Telus phone and temporary # in June and ported a number from Public Mobile into Telus. You'd think it'd be a no brainer. That ported number is working fine, bu...My TELUS access removed — unable to view bills My access to My TELUS has been removed, leaving me unable to view or download my bills. Your published mobility cancellation guidance states that customers can access My TELUS for 90 days after cance...Onboarding I'm in Bali but wasn't getting my OTPs sent to sms so I switched to Telus' top plan covering Asia etc. Didn't get the onboarding sms. Emails just tell me to register and account which I did. When sig...5G Essential Unlimited Canada-US Plan I visited the US last month and was charged roaming fees despite having a Canada-US Plan. I called to ask them to remove the charge and was told my plan does not include data coverage in the US, but ...How Do We Get Better Cell Coverage in My Area? I live in a country residential area in the Comox Valley on Vancouver Island and we have horrendous cellular service. Like, zero bars of service. In my area, we need to either use “calling over wifi”...Solved
