Recent ActivityMost RecentNewest TopicsSolutionsCalled by 780 373 5837 This number called me about 5 minutes ago and was very confused. Said hello, claimed they were from Telus, asked how I was doing, I replied "doing ok" and then they hung up. Seems unlikely to be a re...Can't unlock my Phone I've bought an Iphone 4s with no Activation Lock nor is it Blacklisted. Under Carrier it shows Carrier 14.0 and refuses to take any of my Sims (I don't have a Telus one). After a quick check online i...Why won't my Galaxy S25 not charge? My phone died and has been plugged in for 30 minutes, not a single percentage. I am using the same cord I have used since I have bought it, which has had no problems charging it before. My phone sho...Billed charged from the wrong card Hi, I recently cancelled the Telus plan and after a month I received $18 bill which was deducted from my wrong card but I want to pay that bill from a different card please help me out on this and ne...My phone My phone can’t call or call in. It’s say 7B1 your phone is not activating ….. I can’t call you guys so I don’t know what to do. Thank you Additional Europe Easy Roam Travel Pass I was recently in Europe and returned home to Canada. We still have active 30 day Europe Easy Roam Travel Passes on our accounts. We are heading back to Europe again. I’ve been told that they will ex...Overpaid account help One month ago I closed my account with Telus. When paying the last bill, we have over paid and now comes up that account has credit. I have tried both the chat and the phone line and can’t get ahold...use existing balance on prepaid plan I paid 2 days late on Feb 12, 2026 for my prepaid plan instead of Feb 10 and the account has not been activated; I can't use the phone. It is impossible to talk to anyone, and I don't know how to u...SolvedBilling Issue – Charged After Returning Device (Need Help) Hi everyone, I’m facing an issue with Telus billing and wanted to see if anyone here has experienced something similar or knows how to resolve it. Account Number: <Admin edit: removed personal in...Alaskan Cruise Hi all, I am going on an Alaskan cruise soon and I wanted to know what coverage I would have. My plan covers Canada and the US, but what I am reading is that it will be fine once I am in a US town,...