I can no longer use my app on my iphone, when I try to use the mytelus app it says something went wrong and wants me to reset my password which I have done several times but cannot log in. I can log in via a web browser on my laptop but cannot with m...
In August of 2024 I upgraded my phone, walked out of the store with my S22 and new S24 in hand, and waited the hours for my new phone to fully organize itself. The old phone went into the junk drawer where it was forgotten. Fast forward to November 2...
So I was told plan is 35 $ a month and phone 52.00 a month they still have me on my old contract for samsung A54 I t was suppose to be cleared off and put on to samsung S25 Aultran and tallk text only what the heck is going on ?
I am trying to return a purchase which i made online. I have sent several emails and made several phone calls didn't receive any response regarding the label they say 3to5 days or 7to10. But haven't received anything yet..I see in this forum that all...
I have seen this question, but no solution.I have updated, deleted, re-installed the Telus TV app on our iPads...It won't even let me enter our username and password...as soon as I click to do so, it comes up with "LOGIN FAILED. THE APP CAN'T CONNECT...
I am a Telus internet customer and was trying to move my cell phones (3) to Telus only to run into an incomprehensible cluster. I was already logged into My Telus and placed the order online only to be asked to log in again during the order, which I ...
I previously purchased a Stream+ Premium subscription in November 2024. At that time, I accidentally linked Stream+ to a Disney + Account that I no longer used. In an attempt to reset the subscription, I cancelled the Disney+ account. Once the Disney...
Hi! Does anyone know if Telus will still connect an old school flip phone? For context, I want to buy a 4G flip phone for daily use. I’m tired of my smartphone. However, the Telus site doesn't seem to show any plans or devices that correspond to my n...
I recently signed up but never received a service agreement, I have chatted and called but no one seems to know why or ? I have signed up with a few providers over the years, always received an agreement. Just seems weird. I am on a bring your own ph...
I have cleared cache and data and reinstalled the My Telus app in Android 14 which however did not solve login issue. I cannot download my billing statement from Telus webpage from desktop which requires me to get the billing statement from My Telus ...
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